With Expoint, the dream vaccancy is waiting for you around the corner. Jobs as Customer Care Representative, is this the job you are looking for? We definitely have a Customer Care Representative job with your name on it.
Company
Job type
Job categories
Job title (1)
United States
State
City
793 jobs found
03.05.2024
P
Philips INR Customer Care Representative United States, California
Receiving inbound phone calls from patients reporting their INR test results and accurately documenting in the patients’ account. Assisting patients with ordering testing supplies. Troubleshooting patient testing meters. Making outbound...
Ensure unbeatable Customer Experience as the primary responsibility. Monitoring and triage incoming cases efficiently. Assign cases to the appropriate teams or individuals. Manage non-technical customer cases with a focus on...
Service Patients experiencing issues by taking calls and leveraging technical knowledge and patient focused communication to troubleshoot and resolve issues. Assist Patients with general and labeling inquiries for Neuromodulation products,...
Receive, process, and confirm customer medical device orders for all Boston Scientific Divisions received from customers via fax or telephone. Triage incoming faxes and handle as appropriate, (e.g. enter orders,...
Accept, process and fill shipment and billing orders for customers, and confirm pricing as required. Process patient enrollments, Siebel activities and tasks. Process returned product reports for all APM hardware...
Work with Senior Leaders to develop and implement strategic objectives. Identifying and evaluating state-of-the-art technologies. Work with 3rd Party Vendors and internal stakeholders to deliver a best in class experience....
Receive, process, and confirm customer medical device orders for all Boston Scientific Divisions received from customers via fax or telephone. Triage incoming faxes and handle as appropriate (e.g., enter orders,...
Receiving inbound phone calls from patients reporting their INR test results and accurately documenting in the patients’ account. Assisting patients with ordering testing supplies. Troubleshooting patient testing meters. Making outbound...
Are you looking for an exciting opportunity to join the tech industry and provide excellent customer service? Our customer care representative role at Expoint could be the perfect fit for you.
As the first point of contact with customer inquiries, you will be responsible for responding to customer inquiries with quick, accurate, and multi-channel support. Your ability to identify customer needs and respond accordingly is essential. You must demonstrate excellent interpersonal skills and ensure that customer requests are properly handled, tracked, and documented.
You should have experience with handling customer feedback and taking appropriate actions to solve customer problems. You must also possess a genuine interest in customer relations and a willingness to further your knowledge and skills in customer service.
To be successful in this customer care representative role, you should have excellent listening skills, the ability to take initiative based on customer requests, and a willingness to escalate cases when necessary. You should also be flexible and comfortable working with diverse customers and their unique needs.
You must be result-focused and have a commitment to learning new technology and customer service techniques. Our customer care representative position requires a professional and friendly demeanor, as well as the ability to stay calm under pressure in demanding situations.
If you are interested in joining our fast-paced customer service team and helping customers achieve their goals, don’t hesitate to apply for the customer care representative role at Expoint.